Skip to main content

Why is it telling me I need to generate a packet?

Learn what it means to generate a packet and how to do it

Written by Ben Johns

Sometimes before you can start signing, you'll see a Generate Packet button. This is completely normal!

Generating a packet prepares your documents by filling in your personal details (like your name, dates, and role) and bundling all the forms together in one place so you can review and sign everything in one step.

How to get started

  1. Tap the Generate Packet button

  2. Wait a moment while your documents are prepared

  3. Once ready, a Sign Document button will appear

  4. Tap Sign Document to review and complete your signatures

Did this answer your question?