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What happens if I uploaded the wrong document?

Learn what to do if you accidentally uploaded an incorrect document to a task

Written by Diana Pasos

If you accidentally uploaded the wrong document to a task, don't worry, it happens! Here's what you can expect:

What happens next
Your document will be reviewed by your agency. If it's not the correct one for that task, it will be rejected and your task will automatically reopen so you can upload the correct document.

What to do
Once the task reopens, simply go back to it and tap Add Document to upload the correct file.

Important

  • Do not try to upload a new document before the incorrect one has been rejected, wait for the task to reopen first

  • If you have any questions about what document is needed, reach out to your agency manager directly

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